Contact information
CONTACT INFORMATION
Last updated: 15 September 2026
Thank you for visiting Yenphinks.
If you have any questions regarding your order, delivery, returns, refunds, products or our website, our customer support team is available to assist you.
CUSTOMER SUPPORT
Yenphinks
Website: Yenphinks.store
Email: hello@Yenphinks.store
For the quickest assistance, please contact us by email.
ORDER ENQUIRIES
For questions regarding an existing order, please include the following information in your message where possible:
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your full name;
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your order number;
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the email address used when placing your order; and
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a brief description of your enquiry.
This information helps us locate your order and assist you more efficiently.
SHIPPING & TRACKING
For questions regarding:
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delivery;
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shipping;
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tracking information;
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delayed orders;
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missing parcels; or
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delivery issues,
please contact:
Please include your order number where possible.
For additional information, please refer to our Shipping Policy.
RETURNS & REFUNDS
For enquiries regarding:
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returns;
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cancellations;
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exchanges;
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refunds;
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faulty products;
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damaged products; or
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incorrect items,
please contact:
Please refer to our Return & Refund Policy for full information regarding your rights and our return procedures.
PRODUCT ENQUIRIES
If you have a question about:
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sizing;
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fit;
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materials;
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colours;
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product details; or
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availability,
please contact us before placing your order.
Email: hello@Yenphinks.store
We will be happy to provide additional information where available.
CHANGES TO AN ORDER
If you need to request a change to your order, such as a correction to your delivery information, please contact us as soon as possible.
Once an order has entered the fulfilment or shipping process, we may not be able to make changes.
Contact:
COMPLAINTS
We take customer concerns seriously.
If you wish to make a complaint, please contact:
Please provide sufficient information about the issue so that we can investigate it properly.
Where your complaint concerns an order, please include your order number.
We aim to deal with customer enquiries fairly and in accordance with applicable UK consumer law.
WEBSITE & TECHNICAL ENQUIRIES
If you experience a technical issue while using Yenphinks.store, please contact us and provide details of the problem.
Where possible, please include:
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the page where the issue occurred;
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the device or browser you were using; and
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a description or screenshot of the issue.
Email: hello@Yenphinks.store
PRIVACY ENQUIRIES
If you have any questions or requests regarding your personal information or privacy rights, please contact:
Please refer to our Privacy Policy for further information about how we collect, use and protect personal information.
BUSINESS ENQUIRIES
For general business, partnership or other commercial enquiries relating to Yenphinks, please contact:
IMPORTANT INFORMATION
Please ensure that communications claiming to be from Yenphinks relate to our official website and contact information.
Our official website is:
Yenphinks.store
Our customer service email is:
If you are unsure whether a communication is genuine, please contact us directly through the email address above.
CONTACT US
Yenphinks
Website: Yenphinks.store
Email: hello@Yenphinks.store
Market: United Kingdom
Customer Support: Online support via email
Yenphinks – Casual Luxury for Modern Men.